Returns & Exchanges
At SwimOutlet, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unused gear and swimwear in its original packaging. Items must have all tags attached and hygiene liners intact to be eligible for a full refund or exchange.
Return Process
- 1.Start Your Return
Visit our online Returns Portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
- 2.Print Your Label
Choose your preferred return method to generate a prepaid shipping label or a printerless QR code for easy drop-off at participating carrier locations.
- 3.Pack Your Gear
Place the items in their original packaging, ensuring all tags are attached, and securely seal the box or mailer with the return label visible on the outside.
- 4.Get Refunded
Once our warehouse receives and inspects your return, we will process your refund to the original payment method or issue store credit within 7-10 business days.
