Frequently Asked Questions
Everything you need to know about your swim gear and orders.
How do I determine the right swimsuit size?
We provide a comprehensive size guide on every product page. Since competitive swimwear is designed to fit snugly, we recommend measuring your chest, waist, and hips and comparing them to the specific brand's chart.
What is your return policy for worn swimwear?
For hygiene reasons, we only accept returns on swimwear that is unworn, unwashed, and has all original tags and hygienic liners intact within 30 days of purchase.
How long does shipping take for customized team gear?
Customized items, such as team suits with logos or embroidered parkas, typically require an additional 5-7 business days for processing before they are shipped.
Do you offer international shipping?
Yes, SwimOutlet ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and weight of the order.
How should I care for my competitive swimsuit to make it last?
To extend the life of your suit, rinse it in cold, non-chlorinated water immediately after use and lay it flat to dry out of direct sunlight. Avoid using harsh detergents or machine washing.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.